FREQUENTLY ASKED QUESTIONS
These are a few of the more common questions we get asked by prospective clients considering using our services…
Q1: How easy is it to change accountants and why should I change?
A: If your existing accountant is offering you an excellent pro-active service at a fair fee then stick with them. However, different accountants will save you different amounts of tax and provide different levels of business advice. If your present accountant doesn’t offer the type of service you want and that we do offer, then changing over to us is very easy. It involves just one letter from you and we take care of everything else for you. Your existing accountant is not usually allowed to charge you for providing the normal handover information.
Q2: I’ve just had my accounts done and don’t need an accountant until next year, so is there any need to contact you now?
A: We can’t overemphasize the importance of tax planning at an early stage, not crisis-driven advice. Ideally, you do tax planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice and we are about helping you change the future, not just reporting what has already happened.
Q3: Will you come to visit us for an initial consultation?
A: Yes. It often helps to see your business, books and records, etc at first hand and we are always happy to invest our time without charge to show you what we can do. Of course, if you prefer to visit us, that’s fine too.
Q4: When and how soon can you come to see us?
A: When’s good for you? Let us know and we’ll do our utmost to help. If you need to see somebody urgently, we’re always out and about and can arrange to see you very quickly.
Q5: You seem to be offering so much that I’m just not used to from my present accountant. How do I know you will deliver?
A: All we can say is that as accountants, you’d expect us to be a bit analytical, which is true. As such do you really think we would offer you something we couldn’t deliver? Our clients are used to this level of service. You are also more than welcome to speak with some of our existing clients who have experience with our service.
Q6: Why do you offer something as valuable as the Complete Business Development Guide for FREE to new clients?
A: Please don’t be deceived by this and think it is of minimal value. The reason is it is already written and is in electronic format so we have minimal production costs. Another very important reason is that if it helps make a success of your business, you will remain a client for longer!